Your privacy
matters to us.
Clear information, practical controls and responsible handling of your personal data should be part of every journey.
Last reviewed: 14 September 2026Privacy should be understandable.
We have organized this policy into short sections so you can find the information that matters to you without reading a wall of legal text.
Our commitment to your privacy
meet-2travel is a travel community platform that connects people, private groups, events, resorts and travel partners. We collect and use personal data only where it is needed to operate the service, support trust and safety, process payments, improve the product and meet legal obligations.
This Privacy Policy explains what information we collect, why we use it, when it may be shared, how long we keep it and the choices available to you. Different privacy laws may apply depending on where you live or use the service, including the Swiss Federal Act on Data Protection and the EU General Data Protection Regulation where applicable.
Information we collect
Depending on the features you use, information may include:
- Account details such as name, email address, phone number and date of birth.
- Profile information such as photos, biography, languages, interests, travel preferences and visibility choices.
- Travel data such as destinations, dates, trips, events, retreat participation and itinerary information.
- Interaction data such as connection requests, messages, blocks and feature activity.
- Technical information such as IP address, browser/device information, session data, security logs and optional analytics data.
- Payment-related metadata such as transaction references, plan status and credit activity. Full payment-card details are normally handled by the payment provider rather than stored by meet-2travel.
Identity verification
Identity verification is provided through Veriff. Veriff may process identity documents, facial images, liveness information and other data needed to complete the identity check under its own service and privacy terms.
meet-2travel receives and stores the verification result and related service data needed to operate verification features. We do not use a verified badge as a guarantee of character, compatibility or future behaviour.
How we use your information
- Create, maintain and secure your account.
- Personalize discovery, matching, trips, events and recommendations.
- Enable messaging, connections, trip collaboration and other requested features.
- Provide identity verification, fraud prevention, blocking and trust-related controls.
- Process purchases, credits, plan access, refunds and payment support.
- Send operational emails and respond to support requests.
- Improve reliability, usability and performance when lawful to do so.
- Comply with applicable legal, regulatory and security obligations.
How information may be shared
We may share limited information where necessary with service providers that help us operate meet-2travel, including hosting, payment, identity-verification, analytics, communications, security and customer-support providers.
Information is also shared with other members only to the extent required by the features and visibility settings you choose. We may disclose information to professional advisers, authorities or regulators where required by law or necessary to protect the platform and its users.
We do not sell personal data in the ordinary meaning of the term.
Security and account protection
We use technical and organizational measures intended to protect personal data against unauthorized access, misuse, loss or alteration. No online service can guarantee absolute security, so members should also protect their credentials, devices and recovery channels.
You can use profile visibility settings, blocking controls and account-security features to limit how your information is exposed to other members.
Data retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including service operation, legal compliance, dispute handling, fraud prevention, trust and safety review and recordkeeping.
Retention periods can differ by data type and by the providers involved. Some information may need to be retained after account closure where required by law, legitimate security needs or dispute-resolution obligations.
Your privacy rights
Depending on applicable law, you may have the right to:
- Request access to personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion where applicable.
- Request restriction of, or object to, certain processing where applicable.
- Request data portability where applicable.
- Withdraw consent where processing relies on consent.
Some requests may be limited where we must keep information for legal, security, fraud-prevention or contractual reasons.
Cookies and similar technologies
meet-2travel may use cookies, local storage, SDKs and similar technologies to keep the service working, remember preferences, secure sessions and, where permitted, understand usage and improve the product.
More detail is available in our Cookie Policy.
International data transfers
meet-2travel is operated from Switzerland and works with international technology and service providers. As a result, personal data may be processed outside your country of residence.
Where required, we use appropriate contractual, technical or organizational safeguards for international data transfers.
Family profile information
Some members may use family or parent-focused profile features. Please avoid posting unnecessary sensitive information about children or family members in public profile fields, trip descriptions or messages.
Visibility and sharing controls should be used carefully whenever family-related information is included in the service.
Compliance and service availability
meet-2travel may be required to apply legal, sanctions, fraud-prevention, payment-provider or identity-verification restrictions in some locations or circumstances. This can affect onboarding, payments, verification or other platform services.
Any restriction is applied according to the legal and operational requirements relevant to the specific case rather than as a general statement about an entire population.
Changes to this policy
We may update this Privacy Policy when our product, providers, legal obligations or data practices change. When appropriate, we will update the review date and provide additional notice for material changes.
Contact and data controller
I-Mobillity Solutions by Nunes Ribeiro
c/o startup space AG, Wiesenstrasse 10a
8952 Schlieren, Switzerland
Registration reference currently published by meet-2travel: CHE223.334.878
Privacy and data requests can be submitted through the Contact page or by email at contact@meet-2travel.com.
From information to service — with clear purpose.
Profile, travel plans, preferences or support details.
Service delivery, matching, verification, payments, support or safety.
Only where needed for infrastructure, payments, verification or support.
Visibility, blocking, account settings and privacy rights remain part of the experience.
